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Common questions
- Do I need an account? No. OrderLoop works fully without one, and your orders stay on your iPhone either way.
- How far ahead are deliveries planned? 8 weeks. Recurring orders keep filling that window as days pass.
- I changed an order. Why didn't one delivery change? Edits update future planned deliveries only. Deliveries that are packed, delivered, cancelled, in the past, or edited on their own stay as they are.
- Why can't I pick the 29th, 30th or 31st for a monthly order? Monthly days go up to the 28th so every month has a delivery.
- I hit the 5 order limit. The one-time unlock removes it. Customers, products and deliveries are always unlimited.
- I bought the unlock on another phone. Use Restore purchases in the app's Settings, signed in with the same Apple ID.
- Will my orders move to a new phone? Orders aren't synced to our server. They move with an iCloud or computer backup of your iPhone.
- How do I delete my account? In the app's Settings, choose Delete account. See the privacy policy for what that removes.